Patience is a virtue
Patience is a virtue, we all know this. It's important to develop this skill. Patience is like any other skill in that it can be...
How to Politely Give the Heisman to a Business Handshake
We usually get asked to critique someone’s handshake. Is it too weak? Bone-crushing? Is there a solid palm-to-palm connection? Is the...
Handy Handbag Etiquette
When dressing for success, don’t forget your accessories. Keep them all in top form - handbags, shoes, scarves, umbrellas, backpacks,...
Marvelous Business Etiquette Requires Discretion
Nothing is more dangerous than a friend without discretion; even a prudent enemy is preferable. - Jean de La Fontaine Judging from this...
Let's Meet Over Coffee
Two steaming cups of coffee- so enjoyable to drink with someone while having a fun and leisurely conversation. But did you know that...
Don't Get Tangled In Tech Trouble
Technology is an integral part of most of our lives - both professionally and personally. We use it to communicate with bosses,...
Is Your List Complete?
If you are like most Americans, you are at the end of the first month of your annual New Year's Resolution – most likely trying to...
It's Easy to Have Marvelous Deportment.
I recently encountered a rude, sullen person at a local store. Ironically, she held a customer service position. I patiently waited for...