Help, I forgot. Now What?
I am often asked for advice in handling the sticky situation of what to do when one forgets the name of a person. It is important to...
Meeting New People - The Art of Remembering Names.
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No More Friendly Skies.
Last week, a story made its way on social media about a couple breaking up on an airplane. A fellow passenger tweeted the play-by-play,...
We Do The Best With The Time We Have. Did You Know We Have 5 Seconds?
We all know from personal experience that first impressions can be lasting, in life and in business. In a mere five seconds an impression...
The Art of A Good Apology.
In today’s always on, always recorded, 24/7 social-media world, we have seen many faux pas. And resultantly, we have witnessed many an...
Why Manners are so important.
Sometimes do you ever hear someone knocking the importance of manners? Oh how important they are. Having good manners and knowing what...
